5 reasons to choose Wikit to create your AI chatbot

With its no-code, independent and secure chatbot creation platform and high-quality support, Wikit stands out as a first-choice solution for companies looking to deploy intelligent conversational agents. In this article, discover five reasons to choose Wikit for your chatbot creation project.

1. A no-code, intuitive chatbot creation solution

The Wikit Semantics solution enables chatbots to be created and deployed simply and quickly, from a no-code platform that doesn't require in-depth technical knowledge. Thanks to a "drag and drop" system, users can simply integrate their document resources (documents, text extracts or content crawled from URLs), then let the generative AI generate answers from their data. The solution's back-office also enables users to personalize their virtual assistant in just a few clicks, so that it reflects their corporate identity. With its user-centric approach, Wikit makes chatbot creation accessible to all.

Wikit met our needs and ambitions with a simple, modular tool - Département Seine-Maritime

2. A 100% generative AI chatbot creation solution

Unlike other chatbot creation solutions based on decision trees, whose approach is tedious, time-consuming and limited by the need to foresee all possible scenarios in advance, Wikit sets itself apart by offering a solution based entirely on generative Artificial Intelligence. Recent advances in generative AI and Large Language Models (LLMs) are revolutionizing the design of chatbots, transforming them into veritable virtual assistants endowed with an intelligence that greatly enhances their effectiveness.

Aware that one of the main challenges of generative AI chatbots lies in ensuring the quality of the results provided, our team implements concrete methods to limit AI hallucinations and reinforce the reliability of answers. Relying on generative AI, the chatbots created by Wikit are thus able to answer users' questions with precision and reliability to create the best possible conversational experience.

AI is capable of processing very large amounts of data automatically, enabling rapid deployment with 24/7 availability. - INSA Lyon

3. An agnostic chatbot creation solution

Wikit stands out as a provider of agnostic chatbot creation solutions. In fact, our generative AI solution integrates all the market-leading Large Language Models (LLMs) (Microsoft Azure OpenAI, GPT, Mistral, LightOn, etc.) so that we can adapt to the rapid evolution of LLMs and so that you can select the one that best suits your needs and challenges (security, performance, ethics, etc.). This agnostic approach enables companies wishing to create a chatbot to benefit from a neutral and flexible solution, without being tied to a specific Large Language Model supplier, and thus to choose the most relevant in terms of usage, as well as in terms of data confidentiality management. This flexibility is a real asset, enabling you tooffer your users a chatbot that always performs well.

The independence and flexibility of our Wikit Semantics solution is a real asset for our customers. They can easily change LLMs over time as the market evolves, and benefit from the latest advances in the field - Alban Costa, CEO and Co-founder of Wikit.

4. A secure, French chatbot creation solution

Data security is a major concern for any company using a chatbot. With Wikit, you can enjoy peace of mind thanks to robust security protocols and strict measures for the collection, storage and processing of users' personal data. This includes the implementation of technical and organizational measures such as data encryption, limiting access to sensitive information and transparent management of user consents.

In addition, the Wikit solution is distributed in SaaS mode and hosted by OVHcloud in France, an ISO27001-certified hosting provider and signatory to the European Data Center Code of Conduct. Finally, to guarantee the effectiveness of our security measures, we carry out regular security audits to maintain a secure and confidential environment for all your data.

As a leading provider of chatbot creation solutions, we're committed to giving our customers the peace of mind they need to fully exploit the potential of their chatbots. That's why we implement every security measure, guaranteeing data confidentiality, integrity and availability. - Christophe Bouvard, CTO and co-founder of Wikit

5. Tailor-made support

At Wikit, our Customer Success team supports customers throughout the chatbot creation and deployment process, offering sound advice and high-quality technical support. Our Customer Success Managers help you structure your project so that your chatbot meets the needs and expectations of your users, guide you in building and customizing (logo, avatar, colors, etc.) your assistant, and advise you on the launch strategy (communication actions). Finally, once your chatbot is up and running, our team holds a quarterly follow-up meeting to discuss the use of the chatbot, answer any questions, suggest areas for improvement and present the latest developments in the solution. With Wikit, you benefit froma solid partnership and customer service that's attentive to your specific needs.

Wikit is a real pleasure to work with. There are no delivery delays or deployment worries. New features appear frequently and are always accompanied by a presentation by the team. Never stingy with advice, the team also takes into account our needs and requests. I would like to pay tribute to the availability and enthusiasm of the whole team. - Pays de la Loire Region

Conclusion

Wikit is the ideal technology partner for companies wishing to create high-performance, reliable generative AI chatbots. With its ease of use, 100% generative AI approach, independence from LLMs, enhanced security and customized support, Wikit offers a complete solution tailored to the needs of every company. Wikit is also certified Numérique Responsable, a label that rewards the company's commitment to a more sustainable use of Artificial Intelligence.

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