The purpose of this policy is to inform you about the categories of personal data we may collect or hold about you, how we use it, who we share it with, how long we keep it and how we protect it, and what rights you have over your personal data.
1. The data we collect
When you use the site, you may transmit information to us, some of which may identify you and therefore constitute personal data (hereinafter referred to as the "Data"). This information includes in particular the following data:
| Data categories | Data that can be collected |
| Identification data | Last name, First name |
| Professional data | Company, business sector |
| Contact data | Business e-mail address and business telephone number |
| Connection data | IP address, browser cookies |
2. How do we use the data we collect?
We use the data we collect to :
| Purpose | Treatment category |
Respond to requests for demonstrations of the Wikit solution | Demo request form: collection and management of information to respond to the request |
| Respond to contact requests for specific inquiries | Provision of a contact form: collection and management of information to respond to the request |
| Improve the user experience of our services | Integration of browser cookies |
| Communicating our products and services | Monthly newsletter (upon registration) Occasional communications (with consent) |
| Maintain and operate our site | Hosting of the site and its databases Application supervision and security operations |
When data is collected, you will be informed whether certain information is mandatory or optional. Data marked with an asterisk on the collection form is mandatory. Failure to do so may restrict the execution of your request.
3. Who are the recipients of the data we collect and for what purposes do we transmit this data to them?
3.1. Data transferred to public authorities and/or bodies
In accordance with the regulations in force, Data may be transmitted to the competent authorities upon request, and in particular to public bodies, judicial auxiliaries, legal officers and bodies responsible for debt recovery, exclusively to meet legal obligations, as well as in the case of the search for the perpetrators of offences committed on the Internet.
3.2. Data transferred to third parties
We work closely with third-party companies that may have access to your Data, including :
| Subcontractor | Treatment concerned |
| OVHcloud | Website hosting |
| Statistics / Analytics | |
| Plezi | Statistics / Analytics / Mailing |
| Calendly | Demo request |
4. How long do we keep your data?
Your data will not be kept longer than is strictly necessary for the purposes set out in this policy, in accordance with the applicable laws and regulations.
| Data categories | Shelf life | Delete mode |
| Identification data | For contact forms: 3 years from the last solicitation For newsletter subscriptions: until unsubscription | Automatic deletion |
| Professional data | ||
| Contact data | ||
| Connection data | 13 months for analytical and statistical cookies | Automatic deletion |
When the retention periods expire, your data is deleted or made anonymous so that it can be used without infringing your rights. Nevertheless, your data may be archived for longer periods for the purposes of investigating, recording and prosecuting criminal offences, with the sole aim of making your data available to the judicial authorities where necessary. Archiving means that your data will no longer be available for consultation online, but will be extracted and stored on an independent, secure medium.
5. How and where is your data transferred?
We prioritize the use of services operating within the European Union and compliant with the RGPD. However, your data may be transferred from a country within the European Union to a country outside the European Union.
When we transfer your data outside the European Union, we always do so securely and in compliance with the applicable regulations, in particular with regard to the protection of personal data:
- Or by transferring the data to a recipient located in a country that has received an adequacy decision from the European Commission certifying that it has an adequate level of protection;
- Or by implementing or having implemented the European standard contractual clauses that have been approved by the European Commission as ensuring an adequate level of protection for your data;
- Or through the use of binding internal company rules validated by the competent data protection authorities;
- Or by resorting to all appropriate guarantees referred to in article 46 of the Regulations.
You can access all these documents by contacting us at the address given in article 7 of these terms and conditions.
6. How is your data protected?
We take appropriate technical and organizational measures to prevent unauthorized access to or modification, disclosure, loss or destruction of your data.
7. What are your rights regarding your data?
In accordance with applicable laws and regulations on the protection of personal data, you have a number of rights relating to your data, namely:
- A right of access and information: you have the right to be informed in a concise, transparent, intelligible and easily accessible manner of how your data is processed. You also have the right to obtain (i) confirmation that data concerning you is being processed and, where appropriate (ii) access to such data and to obtain a copy thereof.
- A right of rectification: you have the right to obtain the rectification of inaccurate data concerning you. You also have the right to complete incomplete data concerning you, by providing a supplementary declaration. Should you exercise this right, we undertake to communicate any rectification to all recipients of your data.
- A right to erasure: in certain cases, you have the right to have your data erased. However, this is not an absolute right and we may for legal or legitimate reasons retain this data.
- The right to restrict processing: in certain cases, you have the right to restrict the processing of your data.
- A right to data portability: you have the right to receive the data you have provided to us, in a structured, commonly used and machine-readable format, for your personal use or to pass it on to a third party of your choice. This right only applies when the processing of your data is based on your consent, on a contract and is carried out by automated means.
- A right to object to processing: you have the right to object at any time to the processing of your data for processing based on our legitimate interest, a mission of public interest and those for commercial prospecting purposes. This is not an absolute right, and we may refuse your request for legal or legitimate reasons.
- The right to withdraw your consent at any time: you may withdraw your consent to the processing of your data where the processing is based on your consent. Withdrawal of consent does not compromise the lawfulness of processing based on consent carried out prior to such withdrawal.
- The right to lodge a complaint with a supervisory authority: you have the right to contact your data protection authority to complain about our personal data protection practices.
- The right to give instructions concerning the use of your data after your death: you have the right to give us instructions concerning the use of your data after your death.
To exercise these rights, please contact us at the following address: dpo@wikit.ai
Please note that we may require proof of your identity in order to exercise these rights.
8. Changes to our privacy policy
We may occasionally modify this policy, in particular in order to comply with any regulatory, legal, editorial or technical developments. Where appropriate, we will change the "last updated" date and indicate the date on which the changes were made. Whenever necessary, including, but not limited to, in the event of a material change or special event requiring modification of this policy, we will inform you and/or seek your consent.
Please check this page regularly for any changes or updates to our policy.