Why this guide?
A generative AI chatbot isn't just a gadget that answers users' questions. It's a real strategic asset for your company. But for it to live up to its promise and deliver real added value, its design must not be left to chance. Adopt a structured approach, determine business needs, identify user expectations...
Discover the 7 essential best practices for successfully setting up your generative AI chatbot by downloading this guide.
Who is the guide for?
This guide is aimed at all organizations - businesses, government agencies or local authorities - that want to deploy and leverage a chatbot based on generative AI to improve the user experience, automate responses or gain operational efficiency.
Whether your chatbot aims to inform usage, support employees, answer HR or IT questions, or simplify access to the internal knowledge base, this guide gives you concrete pointers for structuring the project and avoiding the classic pitfalls. Whether you're a decision-maker, a project manager, a business manager or a communicator, you'll find the keys to laying the right foundations and transforming a good idea into a real project with real impact.