Webinar Replay: How Is Villeneuve-la-Garenne Modernizing Its Citizen Engagement with an AI-Powered Chatbot?

Chatbot IA Villeneuve-la-Garenne

Why this webinar?

Citizens expect quick, accessible, and reliable responses. Local governments, for their part, must meet the challenge of ensuring smooth communication while making the most of their teams’ resources.


In this webinar, discover how the City of Villeneuve-la-Garenne has transformed its relationship with residents using an AI-powered chatbot. This real-world case study illustrates how innovation can strengthen the bond between the local government and its residents, while simplifying the daily work of city employees.

Who is this webinar for?

This recording is for you if:
– You work for a local government or public agency and are looking to improve your relationship with your users.
– You are in charge of innovation, communications, or citizen relations and want to explore the opportunities offered by AI.
– You are in the planning stages or already engaged in a digital transformation initiative and are looking for concrete feedback and practical advice.

On the agenda for this webinar

(Re)discover how Wikit helps you make the most of generative AI, today.

Motivations and challenges

Why Villeneuve-la-Garenne chose to deploy an AI chatbot to modernize its engagement with residents.

From concept to implementation

The key milestones of the project, the challenges encountered, and best practices for a successful rollout.

Feedback from the city

Lessons learned, the limitations of generative AI, and practical advice for local governments looking to get started.

The speakers

Johanna DAMOUR

Deputy Director of Communications
Villeneuve-la-Garenne

Pierre Craveski

Chief Operating Officer
Wikit

Access the replay of our webinar

Ready to discover how AI can transform your community in real life?
Watch the recording now and see the power of Wikit Semantics in action.

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