A single platform for all your AI needs

platform

Tailor-made use cases for every industry

Because every organization is unique, your AI needs don't always fit into a box. That's why the Wikit Semantics platform lets you design fully customized AI applications, whatever your sector or challenges.

business chatbot

One platform, infinite possibilities

From a simple assistant to a truly specialized AI agent, our platform adapts to your use cases to provide your users with targeted answers, improved accessibility to information and intelligent day-to-day support.

Here are a few examples:

- General Resources Assistant: to facilitate day-to-day management (room reservations, badge requests, equipment, etc.).

- IA Mobility Agent: to recommend the best route or mode of transport according to your internal rules or logistical constraints

- Business Expert Assistant: to support your teams in complex areas such as:
- Regulations or standards
- Scientific or technological watch
- Recommending products or solutions adapted to user profiles.

“Avec Wikit, nous avons rendu l’information accessible à tous, simplement et efficacement. ​Leur accompagnement a été essentiel pour transformer l’IA en valeur concrète.”

Martin Belaysoud Group
Cédric LOCHMANN​ Chief Data Officer​

“Wikit a su nous accompagner avec rigueur, pédagogie et flexibilité. L’équipe est à l’écoute, maîtrise parfaitement les enjeux de l’IA générative pour les collectivités, et a su adapter la technologie à nos contraintes métiers et techniques. Ce projet est innovant, ambitieux et évolutif : c’est une première étape vers une ville plus connectée et plus proche de ses habitants.​”

Saint-Genis-Laval
Jacky BÉJÉAN Adjoint au maire en charge du numérique​

“Travailler avec Wikit sur le déploiement de l’assistant ON AIR a été une expérience à la fois professionnelle et humaine. Leur équipe a su allier expertise technique et flexibilité, en nous accompagnant avec des outils adaptés et une réactivité constante, tout en laissant une grande autonomie dans la construction de l’assistant. Leur disponibilité et leur approche relationnelle ont été des atouts majeurs, surtout lors des phases clés du lancement.”

Université Lyon 1
Julien ERGAND-PICOT​ Chef de projet ON AIR

“Les effets sont remarquables sur la simplification des démarches pour nos usagers, et sur le travail des équipes du rectorat mobilisées sur le mouvement intra-académique. L’impact a été immédiat : nous avons gagné en efficacité et les usagers ont gagné en qualité de service.”

Poitiers Academy
Katia MERCERON​ Directrice adjointe des systèmes d’information​

“L’IA ouvre des perspectives concrètes pour l’INSA Lyon : accès facilité à l’information, parcours plus fluides, automatisation des tâches et amélioration de nos services numériques. La collaboration avec Wikit s’est imposée naturellement grâce à leur approche sécurisée et parfaitement intégrée à nos outils.​ Au-delà de la technologie, notre ambition est d’accompagner l’ensemble de notre communauté vers une utilisation responsable, souveraine et utile de l’IA, avec l’expertise et la fiabilité de Wikit.​”

INSA Lyon
Stéphane JACQUET DSI

"Wikit is a real pleasure to work with. There are no delivery delays or deployment worries. New features appear frequently and are always accompanied by a presentation by the team. Never stingy with advice, the team also takes our needs and requests into account. I salute the great availability and enthusiasm of the whole team."

Pays de la Loire Region
Elisa JEGOU Cheffe de projet

"The Wikit platform stood out for its rich functionality. We were also convinced by the flexibility of its solution, which easily adapts to our specific needs and the diversity of our audiences."

Johanna DAMOUR Deputy Communications Director

"The chatbot has had a strong impact and very convincing results on our support issues. Our users are satisfied and often give us positive feedback. The Wikit solution is a real plus for both agents and users."

Descours & Cabaud
Benoît Bonnefoy IT Support Manager

"Wikit was able to meet our 2 distinct needs by offering us 2 chatbots adapted and interfaced to our IWS ticketing tool. We're delighted to have chosen Wikit for our chatbot projects!"

Alexandra Colin Project Manager

"Very good support from our users. The Wikit team listens to our needs and is responsive. A tool to modernize our IT support and enable the IT department to be more efficient."

SMACL Assurances
SMACL Assurances

"Simple, practical, efficient and relevant: our chatbot users have chosen the adjectives that best describe the Wikit agent!"

Normandy region

"The conversational agent implemented as part of the 2025 intra-academic movement has reduced telephone calls by almost 80% and e-mails by 50%. It improves user autonomy, while enabling our teams to concentrate on the most complex situations. This saves time and enhances quality, both for the service provided and for the work of our managers."

Poitiers Academy
Rectorat de l'académie de Poitiers

Our latest resources

Frequently asked questions

What is an AI agent?

An AI agent is an autonomous entity orchestrated by AI, capable not only of answering a question, but also of intelligently executing complex actions. It can take different forms:

- Conversational chatbot,

- Job assistant,

- Interactive application integrated into a tool, and it can be simple (enriched FAQ) or more complex (multi-step scenario connected to your systems).


An AI agent can :

- Analyze a request

- Extract data in different tools

- Trigger actions (create a ticket, send an e-mail, access an API, etc.)

- Interact with multiple sources of information and make simple decisions based on business rules

Can the Wikit platform be used to create AI chatbots?

Yes, the Wikit Semantics platform makes it easy to design chatbots powered by generative artificial intelligence. These chatbots can be used to answer users' questions, automate support or guide users through the process. Thanks to Wikit's no-code approach, you can create a chatbot without any technical skills.

What's the difference between an AI chatbot and a traditional chatbot?

A traditional chatbot often relies on rigid decision trees and predefined responses. A Wikit chatbot, on the other hand, leverages the capabilities of generative AI (such as GPT, Mistral, etc.) to provide contextualized, natural responses, drawing on your internal information sources. It can also be part of a larger AI application, with several orchestrated intelligent agents.

Can we connect a Wikit chatbot to our internal databases (SharePoint, website, etc.)?

Yes, thanks to the connectors on the Wikit Semantics platform, you can integrate your knowledge bases (SharePoint, websites, documents, business databases, etc.) so that the chatbot can access the right information in real time. This ensures reliable, up-to-date answers, adapted to your context.

Are Wikit chatbots multilingual?

Yes, the AI models used by Wikit understand many languages. So you can design chatbots capable of interacting with your audiences in French, English, Spanish or other languages, depending on your needs.

What are the most common AI chatbot use cases?

The most widespread use cases include: assistance to citizens with administrative formalities (local authorities), HR support for employees (access to procedures, vacations, teleworking, etc.), IT support (help with resolving incidents, hardware requests), customer support, dynamic FAQs, customer guidance, or even business co-pilots.

Are you ready to harness the potential of AI?

Dive into the Wikit Semantics platform and discover the potential of generative AI for your organization!

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Wikit Semantics platform