Our main connectors

Testimonial from Yves Roure, Service Desk Manager:

“We chose the Wikit platform because of its direct integration with GLPI, its ease of use, and its ability to support our future use cases.”

Testimonial from the Information Systems Department:

“Thanks to Wikit, our agents now have an AI assistant seamlessly integrated into their daily work. What really won us over was the flexibility and control offered regarding hosting: the platform is operated by Wikit, but our technical teams choose the infrastructure best suited to each use case. […] This allows our agents to use AI with complete confidence, without ever having to worry about what happens to the information they process.”

Testimonial from the Information Systems Department:

“On our website, the combined use of the AI search engine and the Wikit chatbot has transformed our relationship with our users. Gone are the days of fruitless searches through sections: the AI understands questions asked in natural language, grasps the intent, and provides a clear, contextualized answer along with useful links. It’s a new form of interactivity that makes our site more effective at helping the public find the information they’re looking for, while relieving our support services of recurring requests.”

Testimonial from Faïza BOUFKHAD, Director of DSIN:

“To modernize public services in our department, the DSIN has chosen to combine AI with data sovereignty. Thanks to the Wikit Semantics platform and agile support, we have deployed a chatbot that provides reliable and secure responses. With 1,000 conversations per month already, this success now allows us to explore integrating AI into new applications.”

Testimonial from Alexandre LETIC, Support Manager:

“By making conversational AI the first mandatory filter for our support system, we haven’t just automated 20% of our requests—we’ve also elevated the role of our support technicians, who are now focused on high-value cases rather than repetitive requests.”

Testimonial from Cédric LOCHMANN, Chief Data Officer, Martin Belaysoud Group:

“With Wikit, we’ve made information accessible to everyone, simply and effectively. Their support has been essential in turning AI into tangible value.”

Testimonial from Julien ERGAND-PICOT, ON AIR Project Manager, University of Lyon 1:

“Working with Wikit on the rollout of the ON AIR assistant was an experience that was both professional and personal. Their team successfully combined technical expertise with flexibility, supporting us with tailored tools and consistent responsiveness, while allowing us a great deal of autonomy in building the assistant. Their availability and collaborative approach were major assets, especially during the key phases of the launch.”

Testimonial from Stéphane JACQUET, CIO:

“AI opens up concrete opportunities for INSA Lyon: easier access to information, smoother user experiences, task automation, and improvements to our digital services. Partnering with Wikit was a natural choice thanks to their secure approach and seamless integration with our tools.​ Beyond the technology, our goal is to guide our entire community toward responsible, autonomous, and meaningful use of AI, leveraging Wikit’s expertise and reliability.​”

Testimonial from Elisa JEGOU, Project Manager:

"Wikit is a real pleasure to work with. There are no delivery delays or deployment worries. New features appear frequently and are always accompanied by a presentation by the team. Never stingy with advice, the team also takes our needs and requests into account. I salute the great availability and enthusiasm of the whole team."

Testimonial from Johanna DAMOUR, Assistant Director of Communications:

"The Wikit platform stood out for its rich functionality. We were also convinced by the flexibility of its solution, which easily adapts to our specific needs and the diversity of our audiences."

Testimonial from Benoît Bonnefoy, CIO, Descours & Cabaud:

"The chatbot has had a strong impact and very convincing results on our support issues. Our users are satisfied and often give us positive feedback. The Wikit solution is a real plus for both agents and users."

Testimonial from Alexandra Colin, Project Manager, Schmidt Group:

"Wikit was able to meet our 2 distinct needs by offering us 2 chatbots adapted and interfaced to our IWS ticketing tool. We're delighted to have chosen Wikit for our chatbot projects!"