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Course Description
You will work across departments with the Business, CSM, and Marketing teams to identify, design, and implement high-impact automations.
The goal is not to follow a rigid list of tasks, but to:
- understand our current processes
- identify areas of friction
- propose and develop relevant automation solutions
Missions
Your assignments will depend on your interests and current priorities.
Here are some examples of topics you might cover:
- Customer Success (CSM)
- Improved tracking of subscription renewals (alerts, reminders, visibility)
- Simplified billing (licenses + services)
- Implementation of customer tracking metrics (usage, churn, upsell)
- CSM / Business Operations
- Automation of new customer setup (account creation, onboarding)
- Improving the reliability of order tracking and addressing missing information
- Improving data organization (CRM / internal tools)
- Sales / Business
- Sales pipeline optimization (follow-ups, prioritization, tracking)
- Integration of tools (CRM, email marketing, product usage, etc.)
- Implementation of automated reporting
- Marketing & Growth
- Data analysis and consolidation (Sellsy, Google Analytics, etc.)
- Implementation of marketing automation workflows
- Structuring lead generation (scraping, enrichment, etc.)
- Improving campaign tracking and performance
What you're going to build
- Automated workflows (no-code / low-code / scripts)
- Integrations between business tools
- AI-powered automation
- Operational management tools (dashboards, monitoring)
Profile required
- Student with a bachelor’s or master’s degree (engineering school, business school, or university)
- Strong interest in:
- automation
- SaaS tools (CRM, no-code, data, etc.)
- AI and agents
- Ability to understand business challenges and propose solutions
- Autonomy, structuring, impact orientation
Stack & Tools (depending on the project)
- CRM / Sales: Sellsy (or equivalent)
- Automation: Zapier, Make, n8n, Python/JS scripts
- Data: Google Analytics, dashboards
- Collaboration: Slack, Notion, SharePoint
- AI: LLM APIs (OpenAI, Mistral, etc.), agents
Why this internship is interesting
- Direct impact on the company's performance
- Cross-functional perspective (Sales, CSM, Marketing)
- High degree of autonomy and responsibility
- A topic at the heart of current issues: automation + AI
Further information
- Contract type:4- to 6-month internship
- Start date:Flexible
- Location: Lyon 5th (near public transport)
