5 reasons to choose Wikit to create your AI chatbot

With its no-code, independent and secure chatbot creation platform and high-quality support, Wikit stands out as a first-choice solution for companies looking to deploy intelligent conversational agents. In this article, discover five reasons to choose Wikit for your chatbot creation project.

1. A no-code, intuitive chatbot creation solution

It is in this context that fine-tuning and the Wikit Semantics solution make it possible to create and deploy chatbots quickly and easily using a no-code platform that does not require in-depth technical knowledge. Using a drag-and-drop system, users can easily integrate their documentary resources (documents, text excerpts, or content crawled from URLs), then let the generative AI generate responses based on their data. The solution’s back office also allows users to customize their virtual assistant in just a few clicks so that it reflects their company’s identity. With its user-centric approach, Wikit makes chatbot creation accessible to everyone.

Wikit met our needs and ambitions with a simple, modular tool - Département Seine-Maritime

2. A 100% generative AI chatbot creation solution

Unlike other chatbot creation solutions based on decision trees, whose approach is tedious, time-consuming and limited by the need to foresee all possible scenarios in advance, Wikit sets itself apart by offering a solution based entirely on generative Artificial Intelligence. Recent advances in generative AI and Large Language Models (LLMs) are revolutionizing the design of chatbots, transforming them into veritable virtual assistants endowed with an intelligence that greatly enhances their effectiveness.

Recognizing that one of the main challenges of generative AI chatbots lies in ensuring the quality of the results they provide, our team implements concrete methods to limit AI hallucinations and enhance thereliability and of responses. By leveraging generative AI, the chatbots created by Wikit are thus able to answer users’ questions accurately and reliably to create the best possible conversational experience.

AI is capable of processing very large amounts of data automatically, enabling rapid deployment with 24/7 availability. - INSA Lyon

3. An agnostic chatbot creation solution

Wikit stands out as a provider of platform-agnosticchatbot creationsolutions . In fact, our generative AI solution integrates all market-leading Large Language Models (LLMs)—including Microsoft Azure OpenAI, GPT, Mistral, LightOn, and others—to adapt to the rapid evolution of LLMs and allow you to select the one that best meets your needs and priorities (security, performance, ethics, etc.). This agnostic approach allows companies looking to create a chatbot to benefit from a neutral and flexible solution without being tied to a specific Large Language Model provider , enabling them to choose the most relevant option in terms of both usage and data privacy management. This flexibility is a real asset that will allow youto offer your users a consistently high-performing chatbot.

The independence and flexibility of our Wikit Semantics solution is a real asset for our customers. They can easily change LLMs over time as the market evolves, and benefit from the latest advances in the field - Alban Costa, CEO and Co-founder of Wikit.

4. A secure, French chatbot creation solution

Data security is a major concern for any company using a chatbot. With Wikit, you can enjoy peace of mind thanks to robust security protocols and strict measures for the collection, storage and processing of users' personal data. This includes the implementation of technical and organizational measures such as data encryption, limiting access to sensitive information and transparent management of user consents.

In addition, the Wikit solution is distributed in SaaS mode and hosted by OVHcloud in France, an ISO27001-certified hosting provider and signatory to the European Data Center Code of Conduct. Finally, to guarantee the effectiveness of our security measures, we carry out regular security audits to maintain a secure and confidential environment for all your data.

As a leading provider of chatbot creation solutions, we're committed to giving our customers the peace of mind they need to fully exploit the potential of their chatbots. That's why we implement every security measure, guaranteeing data confidentiality, integrity and availability. - Christophe Bouvard, CTO and co-founder of Wikit

5. Tailor-made support

At Wikit, our Customer Success team supports clients throughout the entire process of creating and deploying their chatbot, offering expert advice and high-quality technical support. Our Customer Success Managers help you structure your project so that your chatbot effectively meets your users’ needs and expectations; they guide you through the development and customization (logo, avatar, colors, etc.) of your assistant and advise you on the launch strategy (communication initiatives). Finally, once your chatbot is live, our team conducts a quarterly follow-up meeting to discuss the chatbot’s usage, answer questions, suggest areas for improvement, and present new features of the solution. With Wikit, you benefitfrom a strong partnership and customer service that is attentive to your specific needs.

Wikit is a real pleasure to work with. There are no delivery delays or deployment worries. New features appear frequently and are always accompanied by a presentation by the team. Never stingy with advice, the team also takes into account our needs and requests. I would like to pay tribute to the availability and enthusiasm of the whole team. - Pays de la Loire Region

Conclusion

Wikit is the ideal technology partner for companies wishing to create high-performance, reliable generative AI chatbots. With its ease of use, 100% generative AI approach, independence from LLMs, enhanced security and customized support, Wikit offers a complete solution tailored to the needs of every company. Wikit is also certified Numérique Responsable, a label that rewards the company's commitment to a more sustainable use of Artificial Intelligence.