Profile: Yvan, Business Manager at Wikit

At Wikit, we know that technological innovation comes first and foremost from the talent that makes it possible. Our employees are at the heart of our success, and we're proud to spotlight those who drive our solution forward on a daily basis. Today, meet Yvan Levacher, Business Manager at Wikit, who shares with us his background, his role and his vision of generative AI.

Can you introduce yourself and tell us about your career?

My name is Yvan, I’m 30 years old, I’m passionate about soccer, and I’m a Business Manager at Wikit. I joined the company five years ago as its very first Business Developer.

After graduating from Polytech Lyon with an engineering degree in Applied Mathematics and Modeling, I was recruited on a permanent contract by Keyrus, an ESN based in Lyon, where I spent a year working for Banque Populaire Auvergne-Rhône-Alpes as a BI Consultant.

After a year that allowed me to discover the world of ESN and where I was asking myself a few questions about the direction of my professional career, I decided to take another sandwich course to become a Business Engineer at Euridis. I'd always had a strong interest in the world of data, but I wanted a job with more interpersonal skills! And so, after meeting Alban Costa and Christophe Bouvard, I joined Wikit for my work-study program.

When I joined the team, there were 6 of us and we were supporting 5 customers, mainly from the French Departments. The objective was clear: expand the customer portfolio !

I now manage a business team of 3 people and my weeks are filled with exchanges to sign new customers.

How long have you been working at Wikit and what are your main day-to-day responsibilities?

I have been working at Wikit for five years now, and my main responsibilities include managing the Business team and training business development interns, scheduling and managing demo appointments for our Wikit Semantics solution, following up with prospects, maintaining relationships with partners, and closing deals.

A little bonus: I organize various sporting events such as the Run In Lyon, or padel tournaments between colleagues!

How would you describe your role in the Wikit solution?

My role with regard to the Wikit solution is twofold. My primary role is, of course, to present and explain how the solution works and its benefits to our prospective clients. I need to have a thorough understanding of the solution and its features so that I can present and explain it effectively to our prospective clients. My other role is to centralize the requests and needs of our future clients and relay them to the product team so we can consider the most useful and strategic developments for the Wikit Semantics solution.

What do you like best about Wikit?

The career development opportunities associated with my position and the freedom/trust I have over the work I do on a daily basis. I have 100% freedom in terms of positioning and proposals sent to potential future customers.

The team spirit is also very strong, with a healthy and motivating work environment.

How do you see generative AI and chatbots evolving over the next few years, and where does Wikit fit in?

The evolution of AI-enabled chatbot technology will focus mainly on the multimodal aspect. In addition to text-based interactions, chatbots will be able to process voice, visual and even contextual inputs, making interactions more natural and intuitive. With this evolution, it will be all the more relevant to make chatbots cohabit with the use of RPA. It's a technological pairing I talk to our product manager about on a regular basis! What's more, chatbots will increasingly be used for specific use cases, as we've been doing since our creation with chatbots for IT support, HR support or even GRU. I'm also thinking of companies in the healthcare, finance and education sectors, which need chatbots adapted to their industries.

If you had to describe the atmosphere at Wikit in three words, which would you choose?

Human, collaborative and dynamic!

Can you reveal something about yourself that's not in your CV?

I took a month-long trip with EF Education to Malta after my A-levels to perfect my English... but I'm not putting it on my CV because it wasn't the English I worked on most during that trip!

If you could have one superpower for a day, which would you choose and why?

Teleportation, so you can travel to lots of different places very quickly.